Leadership Letters

Serving University Aspirations

Jeff Hollingsworth, Vice President and CIO

The Division of Information Technology offers a wide range of services, including phones, email, network access, Wi-Fi, classroom and instructional technology, programming and support for administrative computing systems like Testudo and Payroll and Human Resources, and more. We provide tech support, ways to get computers and software, and resources to help learn to use them. We even offer consulting services related to technology use, business processes, project planning, software development, server operations, data security, and more.

While keeping all of these services running gives us lots to do on a daily basis, the actual purpose of these resources, and everything DIT staff members do, is to help University of Maryland students, faculty, administrators, staff, and researchers achieve their goals -- the ones they have now and the future ones that will come about. Contributing to the learning, teaching, research, innovation, planning, and day-to-day activities that happen at the university is an honor and we are proud to do it.

To help us continue improving how we partner with and support the university community, we are engaging in a new strategic planning process. To develop a strategic plan that is truly helpful, we need input from university community members of all sorts -- about DIT, what you need from us, and how you think those needs will be changing in the future. During the next months, we are going to hold listening sessions with different stakeholders and engage closely with UMD community members to learn what is working for them and what can we do to expand...

Read More of this Leadership Letter
-- From UMD faculty, students, and staff

Investing in Knowledge (and How We Manage It): Lessons Learned from ServiceNow's 2018 Conference

By: Leighanne Ellis, DIT Knowledge Management Team Lead

Benjamin Franklin said that "an investment in knowledge pays the best interest." I rather agree with him. I may be a bit biased though: My work is in Knowledge Management, and I am the team lead. To say that I am invested in learning and...

Read More of this Voices Article
-- IT service news and tips


Six Ways Video and Audio Can Improve Learning--ATI Media Studio Resources Can Help

Are you seeking new ways to engage your students? Adding audio and video elements to the traditional classroom (and to the online one) can improve learning and make things more interesting. The Academic Technology and Innovation (ATI) Media Studio,...

Read More of this Connections Article

IT Insiders

Learning Technology Institute
Are you new to learning technology tools such as Clickers and Panopto? Want to sharpen your basic ELMS skills or learn how to make your course materials more accessible? Free training will be provided through the Learning Technology Institute August 14-29. Review workshop descriptions and register (at least 24 hours ahead of time).

Accessible Course Content Workshop
Ensuring that course content is accessible to students is now the policy of the University of Maryland. Learn how to Remove Barriers to Learning in a free hands-on DIT workshop on August 19, 1-3 p.m.

ELMS Assistance
The semester starts in just over a week! Is your ELMS course space ready to go? Our team of instructional designers can help with any of your ELMS course development or digital pedagogy needs. Contact us at ltdesign@umd.edu to set up a consult.

Student Move-In Support
DIT will offer several opportunities for students to get help with getting devices connected during move-in for the Fall 2019 semester. On Thursday and Friday, August 22 and 23, IT staff will be stationed in three locations near residence halls to provide in-person tech assistance, and on Saturday and Sunday, August 24 and 25, telephone support will be available by calling the IT Service Desk at 301.405.1500. Get location and time details.