Leadership Letters

Serving University Aspirations

Jeff Hollingsworth, Vice President and CIO

The Division of Information Technology offers a wide range of services, including phones, email, network access, Wi-Fi, classroom and instructional technology, programming and support for administrative computing systems like Testudo and Payroll and Human Resources, and more. We provide tech support, ways to get computers and software, and resources to help learn to use them. We even offer consulting services related to technology use, business processes, project planning, software development, server operations, data security, and more.

While keeping all of these services running gives us lots to do on a daily basis, the actual purpose of these resources, and everything DIT staff members do, is to help University of Maryland students, faculty, administrators, staff, and researchers achieve their goals -- the ones they have now and the future ones that will come about. Contributing to the learning, teaching, research, innovation, planning, and day-to-day activities that happen at the university is an honor and we are proud to do it.

To help us continue improving how we partner with and support the university community, we are engaging in a new strategic planning process. To develop a strategic plan that is truly helpful, we need input from university community members of all sorts -- about DIT, what you need from us, and how you think those needs will be changing in the future. During the next months, we are going to hold listening sessions with different stakeholders and engage closely with UMD community members to learn what is working for them and what can we do to expand...

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-- From UMD faculty, students, and staff

Investing in Knowledge (and How We Manage It): Lessons Learned from ServiceNow's 2018 Conference

By: Leighanne Ellis, DIT Knowledge Management Team Lead

Benjamin Franklin said that "an investment in knowledge pays the best interest." I rather agree with him. I may be a bit biased though: My work is in Knowledge Management, and I am the team lead. To say that I am invested in learning and...

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-- IT service news and tips


Six Ways Video and Audio Can Improve Learning--ATI Media Studio Resources Can Help

Are you seeking new ways to engage your students? Adding audio and video elements to the traditional classroom (and to the online one) can improve learning and make things more interesting. The Academic Technology and Innovation (ATI) Media Studio,...

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IT Insiders

Advanced VoiceThread Workshop 
Join us on Monday, October 24 from 11 a.m. until noon to learn more advanced features of VoiceThread. Topics include adding media from different sources, integrating in Canvas with the Gradebook, the assignment builder, and showcasing a variety of examples from real courses. There will be open Q&A throughout the session. Register for this exciting session. Learn about other upcoming VoiceThread workshops or view recordings.

Google Workspace Office Hours
Google Workspace is a feature-rich platform that UMD community members use in many different ways. It is also a fast-changing and complex system. Ask your Google Workspace questions and get some tips and tricks via “Google Workspace Office Hours” on Friday, October 14 between 1:30 and 2:30 p.m. via Zoom. The session will focus on the basic feature set of the Workspace suite and be geared toward the Google novice or the person looking to get more out of Maryland office automation tools. It is open to all UMD community members. Learn more about Google Workspace Office Hours.

Research Cybersecurity
October is Cybersecurity Awareness Month, a time for individuals to learn about their personal roles in keeping data safe. As a researcher, there are a couple of quick questions you can ask yourself to be sure your research data is secure: Do I know my data risk according to UMD’s data classification table? What are my data retention and destruction requirements? Learn more by reviewing the Data Risk Guide and by attending Research Computing Virtual Open Office Hours on Wednesdays between 12:30 and 1:30 p.m.

Disability Awareness Month IT Events
October 2022 is Disability Awareness Month! Mark your calendars to participate in two IT-related events that will help you learn how to incorporate accessibility best practices into your everyday tasks such as emails, presentations, and ELMS-Canvas and how to be sure your website incorporates digital accessibility best practices.
 - Building Accessibility into Everyday Tasks, October 13, 11 a.m. - Register
 - Siteimprove, October 20, 1 p.m. - Register