Division of IT offices will be closed Monday and Tuesday, March 21 and 22, 2022. We will reopen on Wednesday, March 23, 2022.

Additionally, there will be outages of many IT services for disaster recovery testing Sunday, March 20, 2022 between 8 a.m. and 5 p.m., and there will be network outages in many campus buildings while network connections are upgraded.

Additional service modifications are listed below.


IT Service Desk (301.405.1500) and Campus Information Services (301.405.1000)

The Service Desk call center will close at 4 p.m. on Sunday, March 20 and will have the following additional schedule alterations during Spring Break:

  • March 21 - 22: closed
  • March 23 - 25: open 8 a.m. - 5 p.m.

Regular hours will resume Saturday, March 26.


Terrapin Tech

Terrapin Tech (1221 McKeldin - computer sales and support) will close at 4:30 p.m. on Friday, March 18 and will have the following additional schedule alterations during Spring Break

  • March 19 - 22: closed
  • March 23 - 25: open 8:30 a.m. - 4:30 p.m.

Regular hours will resume Sunday, March 27.


Classroom Support Office (301.314.8522)

The Classroom Support office (301.405.2500) will close at 5 p.m. on Friday, March 18 and will be closed March 19 - 27.


Production Services

CICS - service for MVS users:

  • Sunday, March 20 - normal Sunday Service after Disaster Recovery testing
  • Monday, March 21 through Tuesday, March 22 - normal holiday service
  • All other days - normal service

Production Control

Production Control will be closed Monday, March 21 through Tuesday, March 22. If you have an emergency during the break, please contact Computer Operations (301-405-1093) and they will contact the on-call person if needed. 
 


Questions should be directed to the Service Desk at 301.405.1500.