we delight others | we get stuff done | we are transparent, candid, and caring | we learn and share | we are holistic
Academic Technology & Innovation
Enterprise Engineering & Operations
Vice President and Chief Information Officer
Jeff provides overall leadership for IT strategy, infrastructure, and services for Maryland's flagship campus in College Park through his leadership of DIT and participation in the president’s cabinet.
Melissa is the central point of contact for the executive leadership of DIT. She assists with meeting coordination, information distribution, and general administrative support.
Marcio A. Oliveira
Assistant Vice President
Academic Technology & Innovation
Marcio leads the Academic Technology & Innovation area and is responsible for driving the UMD processes that establish the vision, pace, and priorities for learning and research technology resources. He is also responsible for DIT's community support services, marketing and communications, and IT systems analytics.
Chief Information Security Officer
University IT Security
Gerry leads IT security activities, including incident management and response, compliance coordination, awareness and acceptable use policy enforcement, and security policy development.
Axel leads the business operations of DIT as well as its activities related to platform, data, and application administration; software engineering; infrastructure services engineering; university decision support; and infrastructure operations and field support.
Business Support Services
Meredith leads the Business Support Services area and is responsible for DIT's major administrative functions. The functions reporting into this office include Human Resources, Finance, Software Licensing, Contract Management, Procurement, and the Office of Service Strategy, which includes Project Management and Ideation.
Assistant Vice President
Chief Technology Officer
Tripti leads Advanced Cyber infrastructure and Internet Global Services, which encompasses Mid-Atlantic Crossroads (MAX), high-performance computing services, and UMD's global DNS Root service operations of D-root. She is also co-chair of the Root Server System Advisory Committee (RSSAC), an advisory committee of the Internet Corporation for Assigned Names and Numbers (ICANN).
Enterprise Planning and Continuous Improvement
Joseph leads the strategic effort to assess and improve UMD’s administrative and academic processes with a focus on how they relate to the underpinning information technology systems towards the goal of enhancing the experience of students, faculty, and staff.
Learning Technology Strategy
John leads the Learning Technology Strategy team, which is responsible for planning, implementation, and assessment of UMD educational technology solutions. The team conducts research and leads initiatives to identify emerging technologies, industry trends, and best practices appropriate to the university's academic environment and technology infrastructure. The team also provides full-service video production and multimedia development, classroom audio visual technology design, and other experimental technology for classrooms and virtual learning environments.
The director leads DIT's efforts in support of UMD's research mission, with offerings ranging from scientific computing consultation to hosting research systems in DIT data centers. His or her team bridges the resources of DIT to the needs of the university's researchers.
Community Support and Outreach
Jeanne leads the Community Support & Outreach team, DIT’s major customer-facing support services: the call center, the walk-in support center, classroom support, desktop support, knowledge management, and the Terrapin Tech Store.
Megan Masters, Ph.D.
Academic Technology Experience
As the Director of Academic Technology Experience, Megan provides leadership and management of enterprise-wide initiatives related to student, faculty, and staff experiences with technologies. She uses a quantitative, program evaluation-based approach to provide evidence-based insights, guidance, and recommendations concerning the use and efficacy of DIT systems and services.
Learning Technology Design
Deb leads a team of learning technology designers to support the creation and deployment of innovative and effective learning experiences for University of Maryland students. Deb and her team consult with faculty on design strategies to facilitate active learning and the selection of pedagogically appropriate instructional technology tools.
Infrastructure Services Engineering
Mark leads the Infrastructure Services Engineering group, which is responsible for the design and implementation of new platform and network services for not only the Division of IT but also for the entire campus. The range of services includes wireless and backbone network infrastructure, cloud computing, storage and servers, and desktop virtualization technologies.
Infrastructure Operations and Field Support
Ardy leads the Infrastructure Operations & Field Support organization providing build and operational support for the campus network infrastructure, classroom AV systems, in-building network cabling infrastructure, data center facilities management, telecommunication closets, outside network cable plant, data center monitoring, mainframe production services, voice and data support services, and warehouse management of all related networking equipment inventory.
University Process Innovation
Michael leads the University Decision Support area and is responsible for the technical services to support the data warehouse, enterprise reporting platforms, and data administration.
Scott leads the Enterprise Software Engineering unit, which provides support, implementation, and integration services for the university's enterprise resource planning systems and related software solutions.
Data, and Application Administration
As Director of the Platform, Database & Application Administration unit (PDAA), Emery provides leadership to system analysts and managers with purview over day-to-day operational support for the Division of Information Technologies server and cloud infrastructure running critical university services, including UNIX/Linux, Windows, mainframe, SQL database technologies and production control services.