Technical Services and Support (OIT-TSS) supports the university community
with technical architecture and university-wide computing services, including
middleware solutions, backup services, Novell/Wintel support, UNIX support,
mainframe support, database support, high performance computing (HPC) services,
and data center services and support.
| Service Offering |
Description and Target Customer |
Pricing |
Additional Information |
| Solaris/Linux Server Support |
This new service is targeted to campus users who need hardware, software,
and monitoring support for their UNIX servers.
Target Customer: Individuals and departments needing 9x5 or 24x7 system
support for their Glue servers.
|
9x5 - $1,500/year
24x7 - $3,000/year
|
www.oit.umd.edu/dcs |
| AFS File Sharing Service |
This new service is targeted to individuals and departments who need additional
AFS network addressable central space over and above the free allocation
of 1 GB. This is for additional storage offered in 50 GB chunks.
Target Customer: Individuals and departments requiring network-accessible
storage over and above the 1 GB provided to all faculty, staff, and students.
|
$0.16/GB/month
Admin support $1,000/year
|
www.oit.umd.edu/dcs |
| Solaris Virtual Machines |
This new service offers virtual slices on OIT supported servers in the
Sun Solaris environment only. The virtual slices are offered with full support
and monitoring.
Target Customer: Individuals and departments looking for cost-effective
hosting of applications requiring the Solaris operating system. |
$72/CPU/year
$72/GB memory/year
Admin support $240/year
Set-up fee $120
|
www.oit.umd.edu/dcs |
| Database Support |
This new service is to offer hourly database consulting for Oracle, SQL
Server, and MySQL. Services include database health checks, upgrades or
patches to database software, and database design review.
Target Customer: Individuals and departments needing database support
for their Oracle, MySQL, or SQL Server databases. |
$60/hour |
www.oit.umd.edu/edbs |
| Basic Hosting for Web Services |
Web hosting is a service offered to campus to house Web pages in a robust,
monitored environment. Based on an analysis of the algorithm, TSS is offering
a price reduction for FY10.
Target Customer: Individuals and departments needing 9x5 or 24x7 system
support for their Web site servers. |
Basic service reduced from $600/year to $450/year |
http://webhosting.umd.edu/
services/index.html
|
| SSL Certificates |
Commercial certificates for Web sites are now offered for 1 year and 3
years. Expiration is monitored. |
1 year - $200
3 years - $450
|
www.oit.umd.edu/wintel |
| Windows
Server Service Support |
There is no change to this service. It is targeted to campus departments
with Windows and Novell servers who need hardware, software, monitoring,
and trouble resolution services. The service is offered with a 9x5 or 24x7
option. A per hour consulting service is also offered.
Target Customer: Individuals and departments needing hourly, 9x5, or
24x7 system support for their Microsoft Windows and/or Novell NetWare
(non-LINUX) servers. |
9x5 - $2,500/year
24x7 - $5,000/year |
www.oit.umd.edu/wintel |
| Windows File Sharing
Service |
This existing service offers DFS (Windows based) disk space to campus
departments and ongoing account administration for departments without sufficient
local disk space. The space is replicated for disaster recovery.
Target Customer: Colleges\departments\units requiring network-accessible
storage (personal and shared) for faculty and staff.
|
$0.32/GB/month for replicated space
Admin support $1,000/year
|
www.oit.umd.edu/wintel |
| Backup/Archive Service |
This is an expansive existing service that provides incremental backup
for servers and desktops on campus. There is a price reduction for FY10.
Target Customer: Individuals and departments needing backup or archive
services for their data. |
From $0.38/GB/month to $0.23/GB/month |
http://www.backups.umd.edu |
| SAN Storage Service |
This is an existing service for those departments who need high end disk
storage. There is a price reduction for FY10.
Target Customer: Departments requiring data center server accessible
storage. |
Tier 2 $0.67/GB/month to $0.41/GB/month
Tier 3 $0.52/GB/month to $0.16/GB/month
|
www.oit.umd.edu/ess |
