License and Maintenance FAQs
What is Maintenance?
Maintenance allows customers to receive upgrades for one or two years from the date of purchase,
depending on the software. If a new version is released while you are still under maintenance,
you will only need to purchase the new media.
Purchasing maintenance is completely optional, and is available only for certain products.
If you wish to purchase maintenance, it MUST be purchased at the same time you purchase the license. You cannot buy maintenance after you have bought your license.
- Adobe Maintenance expires 2/28/10. The next renewal period will be from 2/28/10 - 2/28/12.
- Corel Maintenance expires 2 years from the date of purchase.
- FileMaker Maintenance expires 1 year from the date of purchase.
- IDL/ENVI Maintenance expires 1 year from the date of purchase.
- Insightful Maintenance is from 12/1/08 - 11/30/09. The next renewal period will be from 12/1/09 - 11/30/10.
- MatLab Group License Maintenance expires 1 year from the date of purchase. Concurrent license maintenances expire on the fiscal year 7/1 - 6/30.
- Microsoft Software Assurance expires 7/31/2010. The next expected Software Assurance is 8/1/2010 - 7/31/2011.
- Symantec Maintenance expires 1 year from the date of purchase.
- Consortium Contribution maintenance is based upon the fiscal year (7/1 - 6/30) and is collected annually.
  
|
