7400 Series Quick Reference Guide

Abbreviated Dialing | Consult | Automatic Dialing | Call Forward | Hold | Conference | Call Pickup | Redial | Inspect/Normal | Send Calls | Send All Calls Override (SACO) | Speaker | Transfer | Transfer to Voice Mail | Volume

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Abbreviated Dialing

Abbreviated dialing allows you to store selected phone numbers for quick and easy dialing.  Each telephone number can be dialed by using a two-digit code.  Stored numbers may be up to 24 digits in length.

NOTE: Users are assigned one type of list, either Group or Personal.

To program:

• Press the PROGRAM button or dial  *   0 .
Dial the number associated with the List that you are programming, i.e.:
• Press 1 for a Personal List (Personal Lists may have up to 15 members), or
• Press 2 for a Group List (Group Lists may have up to 30 members).
• Dial the item number in your list that you wish to program:
• Dial 01 through 15 for Personal List.
• Dial 01 through 30 for Group List.
• Dial the telephone number to be stored on that item number. (Remember to dial 9 and the area code if you are programming an off-campus telephone number.)
• Press the Pound Key (#).

To access:

• Lift the handset or press SPEAKER.
• Press the List button (either Personal or Group).
• Dial the item number of the telephone number that you wish to call.

Consult

Consult allows your to speak privately to the intended recipient on a call received through call coverage.

• Press TRANSFER.  Caller is put on hold.
• Press CONSULT.  Speak with the intended recipient.
• If, after the consultation, the intended recipient decides to take the call press TRANSFER and hang up.
• If, after the consultation, the intended recipient cannot take the call, press the CALL APPEARANCE.

The caller is reconnected to you. Talk with the caller.

Automatic Dialing

Your phone can be programmed to have Automatic Dial buttons.  Each AD button will dial one telephone number up to 20 digits long.

To program:

• Press the PROGRAM button or dial  *   0 .
• Press the AD button you wish to program.
• Dial the telephone number you wish the AD button to dial, up to 24 digits (remember to dial 9 first if it is an off-campus number).
• Confirm by pressing the AD button you have programmed.

To access:

• Press the AD button. Your set will automatically be put on speaker and the number will be dialed.

Call Forward

The Call Forward button allows you to temporarily redirect all your incoming calls to another extension.

NOTE: If the telephone to which you have forwarded your calls does not answer, the caller will be routed to your voice mailbox.

To activate:

• Press the CALL FORWARD button or dial  *    2 .
• Dial the University extension to which you want your calls redirected.
• You will hear a three-burst confirmation tone indicating successful activation.

To deactivate:

• Press the CALL FORWARD button or dial  #   2 .
• Incoming calls will ring on your telephone.

Hold

Hold temporarily keeps a call waiting for you to return. The party on the other end cannot hear you or background noise. It allows you to place the handset on-hook without terminating the call.

To put a call on hold while you answer another call:

• Press the CALL APPEARANCE button of the ringing line. The first call will automatically be placed on hold.

To return to the held call:

• Press the CALL APPEARANCE button of the held call. To terminate either call, you will need to press the DROP button while that call is active.

Conference

Conference allows up to six parties to participate in the same call. Five of the six conference participants may be off-campus.

To add another party to a call:

• (X) Press CONFERENCE (this puts the original party on hold and selects an open line).
• Dial the number of the next party (Remember to dial 9 and the area code if you are calling an off-campus telephone number).
• Press CONFERENCE again to add the original party and all three will be joined.
• Repeat from (X) until all parties are added.

To add a call you have put on hold to another call you are connected to:

• Press CONFERENCE.
• Press the CALL APPEARANCE button of the call on hold.
• Press CONFERENCE again.

To drop the last person added to a conference:

• Press the DROP button.

Call Pickup

The Call Pickup button allows anyone in a specified Call Pickup Group to answer an incoming call ringing on another telephone in the group.

To answer a ringing telephone:

• Press the CALL PICKUP button when you hear a telephone ringing in your group.
• The speaker will be activated and the call retrieved.

To pickup a call while on another call:

• Press HOLD.
• Press an idle CALL APPEARANCE button.
• Press CALL PICKUP to speak to the new caller.
• When call is completed, press the CALL APPEARANCE button of the call on hold.

Redial

This button will activate the speaker and automatically redial the last number dialed from your telephone.

To activate:

• Press LAST NUMBER or dial  *   9  .

Inspect/Normal

This feature allows you to inspect a call ringing on another call appearance while active on a call.

NOTE: This feature is for sets that are equipped with a display.

To activate:

• Press INSPECT.

The display will show who is calling on the ringing  call appearance.

• Press NORMAL to return your telephone to normal mode.
• Press HOLD to put first caller on hold if you wish to access the second call.

Send Calls

The Send Calls button is used when you do not want your telephone to ring and want to send your calls directly to your Call Coverage Path.

To activate:

• Press your SEND x-xxxx button.  The send calls light will illuminate.

To deactivate:

• Press your SEND x-xxxx button.  The send calls light will go out.

Send All Calls Override (SACO)

This button allows you to call a telephone that has the send calls feature activated.

• Press SACO.
• Dial the extension.  (Your call will be put through with a three-burst priority ring).

Speaker

This is a two-way built-in speakerphone that allows you to make and answer calls without lifting your handset.

To make or answer a call:

• Press SPEAKER and adjust the volume if necessary.

To change from the speakerphone to the handset:

• Pick up the handset and talk into it directly.

To change from the handset to the speakerphone:

• Press SPEAKER and hang up the handset within 10 seconds.

Transfer

Allows you to transfer a caller from one campus telephone to another.

To use:

• Press TRANSFER.
• Dial the extension where you want to transfer the call.
• Announce the call.
• Press TRANSFER again.
• Hang up.

Transfer to Voice Mail

To redirect a call to the principal user’s voice mailbox when answering a call through call coverage or call pickup.

NOTE:  The principal user must have voice mail.

• Press TRANSFER.
• Dial  1   8   0 .  Listen for ring, then press TRANSFER.
• Caller is connected to the principal user’s mailbox.

Volume

This button, located under the numeric dialing pad, allows you to adjust the volume of your ring while your handset is on-hook and the volume of the caller or speakerphone while off-hook.

To increase the volume: Press the  repeatedly.

To decrease the volume: Press the  repeatedly.