Cisco’s Internet Business Solutions

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Slide 7 of 27

Notes:

This slide shows Cisco’s six Internet Business Solutions

Main Point(s)/Script: Across its business system, Cisco has deployed networked applications to develop six "Internet Business Solutions.” These include four major business processes in its business system: supply chain management, marketing, commerce, and

Let us look at each of Cisco’s Internet Business Solutions, starting with the one it deployed first - Customer Care.

Process:

Interaction:

Demo:

Evidence:

Transition: Let us look first at what Cisco did in Customer Care