Slide 5 of 27
Notes:
- Main Point(s)/Script: The Internet has created the capability for almost ANY computer system to communicate with any other. Companies like Cisco have used this capability to build “Internet Business solutions” which allow them to redefine how they share r
- This “ubiquitous connectivity” created by Internet Business solutions creates tighter relationships across the company’s “extended enterprise” and can be as much of a competitive advantage for the company as its core products and services. For example, by
- In the next section of this presentation, we will examine how Cisco has leveraged the power of Internet Business solutions to create significant competitive advantage in its marketplace.
- Process: most important point in this section, a slower pace.
- Interaction: Discussion on how the audience relates to this. Most companies will have many disparate point systems and legacy data that they will need to cleanse. Cisco also had to consolidate ~ 50 such point systems into less than 6 today and had to go
- Also remember that Cisco had a few advantages - it is a young - 12 year old - company; it standardized on IP; and its customers have typically been technology friendly)
- Evidence: For example, by allowing customers the ability to order on line, suppliers access to real demand information, and employees the ability to service themselves, companies can focus on higher value added activities e.g. building and maintaining th
