Do You Dare?

by Bistra Papazova

Interview: A One-Stop Shop for Online Student Services

AWPAWow, we’ll move in and make a lot of money!” were Adam Ginsberg’s first words when he heard about the Hinman CEOs program. The accounting sophomore is one of the 100 students who participate in the living-learning entrepreneurship initiative at the University. The prospective entrepreneurs live on the first two floors of the South Campus Commons and enjoy fully furnished apartments, wireless access everywhere, conference rooms with videoconferencing capabilities, and voice, data, and video communications installed on their computers.

To be considered for the program, students must have a 3.0 GPA and write an essay about a business idea they have. The participants don’t pay extra fees, but must live in the dorm for at least half of their college careers. A specialized, high-technology “e-Dorm,” seminars and workshops from venture capitalists and successful businesspersons, industry-student mentoring, and unique entrepreneurship education courses give students a stimulating and supportive environment in which to dream and realize their ideas. “Some of the people are just so smart,” says Adam. “We are constantly generating random ideas.” One of his roommates is in the process of launching a fantasy football Web site, while another focuses on graphic design.

Brian Hinman, University of Maryland alumnus of the Clark School of Engineering and entrepreneur, provided $2.5M to initiate and support the program for its first ten years. The program is a joint partnership between the A. James Clark School of Engineering and Robert H. Smith School of Business. It culminates in a business plan for each new student venture and assistance to obtain financing.

www.hinmanceos.umd.edu

A year ago, William Leith, Assistant Vice President and Director of Financial Aid, started overseeing the process of defining and implementing an integrated system for students. A leadership team, consisting of rep-resentatives of the major University divisions, comes up with requirements and reports to a steering committee.

Q: What is the purpose of the new integrated system for students?
Leith: We would like to provide students with a single log-in Web site for accessing Univer-sity services, so that they don’t have to figure out themselves whom they need to deal with. We are reviewing options which include a customized interface, depending on the person who logs in.


 

 

Q: What exactly do you mean by a customized interface?
Leith: For example, if you are a recently admitted student, the system might show you orientation information. At the same time, if you are a freshman, the information would be more about “getting started.”

Q: How will the system be different from, let’s say, Testudo?
Leith: Testudo is just a collection of links to different services. It has no tracking in place. For example, let’s say you can potentially graduate this semester. If there was tracking, the system would tell you that you needed to take this and that class to graduate, and would allow you to register for the class.

Q: When do you expect the new Electronic Student Services System to be in place?
Leith: In a sense, this is a never-ending project because things constantly change. However, we expect the beginning architecture to be in place within a year. We’ve started with Admissions, and are defining processes for Financial Aid, Records and Registration, and the Bursar.

One-Stop Shop page 4

FAQs

Q: Where are computer labs located?
A: There are more than 40 computer labs, available to students, located all over the University. For a detailed listing of locations, hours, and equipment, visit:
www.oit.umd.edu/wheretogo

Q: What should I do if my computer is infected with a virus?
A: First, try to identify the virus: Every virus that has ever been identified by anti-virus companies has a Web page that describes how the virus works and usually how to remove it. The same Web page that tells you what the virus is and how it works usually tells you how to remove it. Once you have removed the virus, you should make sure your computer is protected from future viruses. Make sure the anti-virus software on your computer is up-to-date. Read the Virus Notification Program Web page about other things you can do to protect your computer from viruses, such as changing the security settings in your e-mail program and being careful about opening e-mail messages.
www.helpdesk.umd.edu/virus/whattodo.shtml

Q: What University telephone numbers may I dial using just the last five digits?
A: Telephone numbers that begin with 301 followed by 226, 314, and 405 may be dialed by using only the last five digits when dialing from an on-campus telephone. For example, to call the Help Desk, you can dial 51500 instead of 301.405.1500.
www.oit.umd.edu/units/nts/directories

Q: How can I access the University's network?
A: If you have a WAM account, the University's network can be accessed from most computers on campus or by dialing in to the University from home. To get a WAM account, bring your University ID to the OIT Help Desk, Computer and Space Sciences building Room 1400. www.helpdesk.umd.edu/topics/communication/dialup