OIT Winter Break Service Modifications

The Office of Information Technology (OIT) wishes you a restful winter break and productive New Year.

OIT offices -- including the Help Desk, Networking and Telecommunications Customer Service Center, Digital Imaging Group, Software Licensing Office, Web Services, and Terrapin Technology Store -- will be closed Saturday, December 22 through Tuesday, January 1. We will reopen on Wednesday, January 2, 2008.

OIT will also be closed on Monday, January 21 in observance of the Dr. Martin Luther King, Jr. holiday.


OIT Help Desk (301.405.1400 for students, 301.405.1500 for faculty/staff)

The OIT Help Desk (including the ACT Program Repair Center) will be closed from 4 p.m. December 21 through 8 a.m. January 2, when it will reopen weekdays from 8 a.m. until 5 p.m. The Help Desk will also be closed on Monday, January 21, for the Dr. Martin Luther King, Jr. holiday. Regular hours for faculty/staff (Monday-Friday, 8 a.m.- 6 p.m.) will resume on January 22, 2008. Regular hours for students (Monday-Friday, noon until 10 p.m.) will resume the week of January 28, 2008.


NTS Customer Service Center (301.405.4400)

The Networking and Telecommunications Customer Service Center (x54400 on campus; nts-service-desk@umd.edu) will be closed from 5 p.m. December 21 through 8 a.m. January 2, when it will reopen weekdays from 8 a.m. until 5 p.m. The Service Center will also be closed on Monday, January 21. Voice and network emergencies will be covered by leaving a message that will notify an NTS staff member of the problem.


Campus Information Services Office (301.405.1000)

Campus Information Services (CIS) will close on Friday, December 21 at 4 p.m. and reopen on Wednesday, January 2 at 8 a.m. For the time period of January 2 through January 18, CIS will be open Monday through Friday 8 a.m. to 5 p.m. CIS will be closed on Monday, January 21 for the Dr. Martin Luther King, Jr. holiday. On Tuesday, January 22, normal hours of 8 a.m. until 7 p.m. will resume.


Terrapin Technology Store (301.314.7000)

The Terrapin Technology Store will be open from 10 a.m. - 2 p.m. December 17-21 and will be closed December 22- January 1. It will reopen on January 2 with the shorter hours of 11 a.m. - 3 p.m. through January 18. Beginning January 22, it will resume the regular hours of 10 a.m. - 4 p.m., Monday - Friday.


WAM Labs

WAM labs will have modified hours listed below. For regular WAM lab hours, please visit www.oit.umd.edu/wheretogo.

CSS

Closed 5 p.m. December 19 - Opens 8 a.m. January 28 (Winter session closure is due to an asbestos abatement project.)

MCK

Please view hours at www.lib.umd.edu/PUBSERV/hours_all.html

EPSL

Please view hours at www.lib.umd.edu/PUBSERV/hours_all.html

AVW

Open 24 hours: must use valid University ID between 11:30 p.m. and 6:30 a.m.

PG2

Closed 3 p.m. December 21 - Opens 8 a.m. January 2
1/2-1/25: Open 24 hours: must use valid University ID between 11:30 p.m. and 6:30 a.m.

WOR

Closed 3 p.m. December 21 - Opens 8 a.m. January 28



OIT Production Services

CICS - service for MVS users:
Tuesday, December 25 -- normal holiday service, limited operational help.
Monday, December 31 -- normal holiday service, limited evening operational help.
All other days -- normal holiday service.

ARES - service for WEB Administrative Applications:
Tuesday, December 25 -- normal service, limited operational help.
Monday, Dec 31 -- normal service, limited evening operational help.
All other days -- normal service.

TESTUDO - service for WEB Student Applications:
Tuesday, December 25 -- normal service, limited operational help.
Monday, Dec 31 -- normal service, limited evening operational help.
All other days -- normal service.



Questions should be directed to the OIT Help Desk at 301.405.1500 (faculty/staff) or 301.405.1400 (students).

 

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