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   Spring 2002

Help Desk Tips

If you are deleting files from your computer to free up some disk space, make sure you know what the files are for and that you’re certain that you or your computer don’t need them. Recovering deleted documents can be difficult, and deleting an important system file could make your computer unstable or unusable.

With the recent voice communication upgrade, you will now have Caller ID for outside calls if you have a display telephone. When you call off-campus to telephones that have Caller ID, they will see the University’s main number 301.405.1000 or 301.405.0000.

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