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   Spring 2001

Help Desk Tips

Backup Tip

Backup your important files regularly and in multiple locations. The best way you can protect your hard work is to make sure that it is saved in multiple copies, in several different storage locations. That way, if you lose one copy, in one location, you'll still have additional copies to work with. Visit http://www.helpdesk.umd.edu/top10

Data Service Request Tip

To speed up your data and voice service requests, please remember to include you're A.U. (Accounting Unit) number on your order. If you do not know your A.U., you can find the four digit number on your monthly telephone/data statement behind your FRS number. An order can not be processed without an A.U.

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