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Help Desk Tips
Make sure you have anti-virus software running on your system
and that it is
up to date. Look in on the university's Virus Notification Program web page
(http://www.helpdesk.umd.edu/virus) once in awhile for tips on avoiding viruses. If you need to know the IP address to which you are
connected,
go to http://noc.net.umd.edu/tools.html
and click on "WhoAmI." Protect your password from others. Change it periodically. The
beginning of
the school year can be a good time for this. Standard Voice Mailboxes have 10 minutes of message
space. If
your Voice Mailbox
does not allow callers to leave messages, it may be full ?try deleting some old
messages or speak with your DTR (Departmental Telecommunications
Representative) about expanding the size of your voice mailbox. There
are different fees associated with this service. Open a New Window to Rate This Article
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