![]() |
||
|
|
||
|
ARTICLES Adaptive
Technology Lab Architecture
Slides Go Digital First
Steps to Secure Online Behavior: Virus Issues Mobile
at Maryland (MAM) New
LDAP Directory Provides user@umd.edu Email Addresses New-Media
Journalism Lab OIT
Helps the Community GROW OIT
LAN Services Parking
Garage 2 WAM Lab Takes Advantage of New Open Network Connections Program PHR
Goes Live ?BPR Rolls On University
Technology Coordinating Committee Becomes a Reality
VPL Assists College Park Scholars to Develop Professional Quality Graphic
Presentations WebCT@Maryland
upgraded to WebCT 3
COLUMNS Copyright
and Electronic Information Access On A Collision Course IT
Counts Message
from Vice President and CIO Don Riley
FEATURES askIT Help
Desk Tips
Survey: Did You Get Sand in Your Computer? Backup
Survey Results
Did
You Know? Videoconferencing facilities are available and may be scheduled
through the NTS Service Desk, 301.405.4400.
A mail relaying function that allowed anonymous distribution of
spam (unsolicited email) was disabled on email servers in the WAM, Glue,
DEANS, and instructional UNIX cluster in August. For more background on
this issue and fixes for those affected, please see http://www.helpdesk.umd.edu/systems/wam/all/419/.
|
Message
from
Leadership, Innovation and
Customer Service!
Success in corporate America is defined by a high return on investment.
Charitable organizations measure their accomplishments by good deeds and
social impact. A winning record (trip to the Final Four?) is the yardstick
for competitive sports teams. OIT aspires to be an organization renowned
for leadership, innovation, and customer service. The Office of Information
Technology (OIT) has embarked upon a strategic planning and organizational
alignment process that will establish appropriate goals and benchmarks
for success. The University of Maryland’s strategic plan (see http://www.umd.edu/strategicplan)
describes an ambitious agenda for the university, including an emphasis
on improving our information technology infrastructure and effective utilization
of technology for instruction, research, and business activities. Seventeen
action items from the university plan have been assigned to OIT (see http://www.oit.umd.edu/pp/plan/umplanit).
OIT has been working with the Information Technology Advisory Committee
(ITAC) to integrate these items into a more comprehensive IT strategic
plan for the university. The IT strategic planning process (see http://www.oit.umd.edu/pp/plan/process.pdf)
is expected to be completed this Fall. In April 2001, OIT engaged its
entire organization in developing a statement that identifies its view
of the strategic direction for information technology at the university
(see http://www.oit.umd.edu/pp/plan/strategy.html).
According to our vision for IT (see ?lt;a href="#vision">OIT Vision Statement?,
success for our organization will be measured against our ability to exhibit
leadership and expertise, promote partnerships, and provide reliable and
responsive customer service. The mission of OIT conveys similar aspirations
and is an attempt to signify the unique role assumed by the central information
technology unit for the university (see ?lt;a href="#mission">OIT Mission
Statement?. The goals and objectives are the cornerstone of the information technology
strategic plan. The goals describe our ambitions and future directions
in broad terms while the objectives are the specific steps that will help
us achieve the goal. The goals may also be seen as building blocks where
the success of one goal is dependent on the other. The IT goals that we
have established are: We are presently fleshing out the objectives and priorities through focus
groups and other information collection activities. Feedback or questions
about the IT strategic plan can be addressed to Rodney Petersen at 301.405.7349
or it-plan@umail.umd.edu. We recognize that strategic planning and organizational alignment are
just the beginning of a long and important journey towards improving the
university’s IT infrastructure and enabling us to become a great research
university. We believe, however, that the by-products of both the strategic
planning document and the process used to develop it will lay an essential
foundation for success. We also hope that you will see marked improvements
from OIT in the coming months in our ability to provide leadership, innovation,
and quality customer service.
|
|
|
|
||
| ITforUM
is the Information
Technology Newsletter of the University of
Maryland, published by the Office of
Information Technology. Letters to the editor and story suggestions are welcome. Please send correspondence to the Executive Editor at ITforUM@umail.umd.edu. Staff Credits | Archive. © 2001 University of Maryland. |
![]() |
|