IT Coordinator - Network Operations Center

IT Coordinator - Network Operations Center (3 positions) (115145)
CLOSING DATE: Open until filled
DEPARTMENT: Office of Information Technology
STARTING SALARY: Commensurate with qualifications
ADDITIONAL SALARY INFO: Excellent leave, medical coverage, retirement, and tuition-remission benefits.

DUTIES: There are 3 positions open. Responsible for monitoring the health of the university's networks. Routine testing and analysis of all elements of the network facilities (including power, software, network equipment, remote, and broadband network equipment). Monitors and controls the performance and status of the network resources. Utilizes software and hardware tools, which will include identifies and diagnoses problems and factors affecting the network performance. Examples of this are making changes in the the DNS (Domain Name System), management of campus IP assignments. Some field work may be required. Candidate will need to have coverage for the APC UPS systems (smart series) and familiar with network interfaces for these devices. Hiring four positions, two for each morning (7:00 a.m. to 3:30 p.m.) and afternoon (3:30 p.m. to midnight) shifts, with future shift coverage of 24/7.

QUALIFICATIONS: Qualifications for this position include a bachelor's degree or equivalent combination of education and relevant experience. CCNA and CCNP preferred, but not required. One-three years of demonstrated experiece in Enterprise Data Networks and/or IT helpdesk, and utilization of a network management system is needed. Familiarity of wireless (802.11) authentication, security and IOS, with both Cisco IOS software and Catalyst OS interfaces, and with user level familiarity of UNIX OS. Knowledge with and coverage for the campus Network Operations Center (NOC) call handling, trouble shooting, administration systems (trouble ticket system (ITSM), open NMS, Work order system (TMS).

TO APPLY: Screening of applicants will begin immediately and will continue until the position is filled. Please send resume and/or experience profile by e-mail (rtf attachment preferred) to oit-resume@umd.edu or to:

IT Coordinator, Network Tech Jr NOC Search
Office of Information Technology
University of Maryland
3313 Computer and Space Sciences Bldg. (224)
College Park, MD 20742-2411

 

 

The University of Maryland actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee or applicant because of race, age, sex, color, physical or mental handicap, religion, national origin, or political affiliation. Minorities and women are encouraged to apply.

 

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